Monday, 31 August 2009
Sign On Harvey Moon.....
Thursday, 23 July 2009
Single Minded - How The Life Of A Single Parent Has Still Yet To Change For The Better
Friday, 17 July 2009
Taking The Career By The Balls - How Mr Ed Plans A Quick Fix Mix
Training period too short
He said: "At a time when people are arguing that social work needs a longer training period [Ed Balls is proposing a shorter period]."
Commenting on the £15,000-a-year salary that trainees under the scheme will be offered, Jones said: "What we are being offered is a quick route to becoming a social worker for people who have chosen other professions, with a financial incentive that is not available to people who have chosen social work from the start."
I let you be the judge but personally I would think that the best policy here is to simply go back to basics and allow people to come into the profession who have that desire to help people - not just wave the illusion of it in front of the faces of people trying to find work - of any kind.
We have a dilemma on our hands when it comes to the social system and somehow, I feel this is not the way forward.....
Until the next time
Michelle Duffy 2009
Thursday, 9 July 2009
Re-shaping the Community - How We Need To Go Back To Council Basics
"She was responding to a damning internal inquiry into the case by the council, published in May, which found that the council's leaving care team had failed to provide the adult placement service, which made the placement, with a chronology of his past offences or the results of risk assessments made on him...."
It is in this second paragraph where we find the problem: The system put in place here failed to the very service which would have stopped this placement happening, thus saving the mental and physical anguish of these poor children. No one to blame here - only a policy which doesn't and could never work.
The problem which our local governments today is the very system on which they are based. A vast majority of the time, they are ancient Establishments run by equally old fashioned councillors who have no true concept of the world in which their communities live. Any council department is run by it's sheer volume of paperwork. Everything is done like clockwork, despite the fact that a policy is outdated, the system in question will still go ahead simply because it exists within the council structure. So why aren't these policies examined and re-written? Because, like many other public sector authorities, something has to happen first before the system is reworked. Through the NHS, someone usually has to die before the way in which that person has died comes into clearer focus. Through social services, teams gather on a regular basis in huddled corners of council buildings and drum out in succession each and every case in which someone has fallen victim to a system or a policy and where justice needs to be sort. These people earn a lot of money simply attending meetings about a system that fails. More frighteningly enough it is through these systems that simple procedures and even diabolically bad human judgement has played a major role in the demise of an innocent person.
We look to the future in this business and wonder where on Earth to start. Being a former pen pusher myself, I had witnessed enough though almost two decades which I found both staggering and frightening. Not only because these events were taking place but there were huge teams of people who's job was solely to sort out the mess which was usually left behind as a result of a dusty and out of date system.
IF and this is a big if, any one person is to be blamed for these tragic stories which fill our already over spilling negative thoughts about our local councils, it is the very person or people who wrote these policies and systems in the first place. The real tragedy here is that these people are long gone - either off the mortal coil themselves or simply moved on into other professions. Council employees are not paid to judge what has already been judged. They are not paid to have an opinion and if they do, they are not paid to speak ill of it. Many social workers will say that they are far too pressured and over worked to think too heavily about how their system works or fails for that matter. If we really want to change the way we care for our vulnerable society, we need to re-write every single policy and regulation in the book. I wonder if the job is not necessarily too big but too worrying, as you could not imagine what would be unearthed....
Michelle Duffy 2009
The article mentioned here was taken from:
Just as a final note on the subject the article mentioned states...
"Following the report, director of social services Phil Evans announced a major retraining programme for staff and an overhaul of risk management and case referral processes. Three members of staff were suspended, prompting Unison to accuse the authority of scapegoating social workers....."
I wonder when we will see the day when all social workers are given the support they need so they can do their job effectively, and above all, save lives.....
Monday, 6 July 2009
From Getting The Sack To Media Expert - The Quick Run Of The Unemployed Entrepeneur
Thursday, 2 July 2009
Blue Days And Work - The Need To Keep The Mind Safe In Todays World
Tuesday, 30 June 2009
Run For Your Life Or How To Keep Ahead In Unemployment
- Those who haven't been in the dole queue for the last ten years or so (if not more)
- Those who usually job hop easily and don't ever have a problem getting interviews or finding work.
In my mind, these groups are the worst hit. We can gently put aside those who have been out of work for a long time due to health reasons etc because they aren't looking for work so therefore won't really have an acute idea as to what trying to find a job is like. Yet these two remaining groups share one great thing in common - their perception.
Imagine if the world you knew all your life (or working life) suddenly changed because someone or something moved the goal post - how would you react? You would adapt, because that's what we as humans do - we have to otherwise we would have been eaten/attacked/starved to death a long time ago, right? Right. So we change. How we change and to what benefit is another matter. Change does not always mean positive instead of negative.
So what do our two unemployed groups do to change? They change the way they have always conducted themselves to make that interview work/to find that job/to complete that application form. They have to keep up with the times because since they are all now in the same boat as a hundred other people who are far more qualified, the competition has stepped up a notch. This is why those who have easily job hopped in the past suddenly now can't and find that every interview does NOT result in a job offer as it did in the past. The others who have enjoyed one employer for God knows how many years have a good chance of getting that job, but they have no idea how to conduct themselves at an interview or don't know how to make a CV sound wonderful.
There are some pretty good website out there who can help - http://www.prospects.ac.uk/ are a good start although watch out when it comes to interviews. One mistake made frequently is not being flexible enough. Chances are the employer is looking for a full time person - you if say you can only make three or four days a week due to child commitments etc then chances are you won't get offered the job - employers are not allowed to discriminate so they will get around it by saying you didn't score enough points. Companies will still hire with age/family life/location in mind, despite the fact that two of these are discrimination's.
The only trouble is - it is damn hard for you to prove this was the case when you didn't get the offer, especially after the event....
Try also here for cv advice - http://www.cv-service.org/cvhelp.htm
Michelle Duffy 2009.
Thursday, 25 June 2009
Bully Bosses and Bad Days - The Real Causes of Stress In The Workplace
"Organisations can manage and prevent stress by improving conditions at work. Doctors usually treat common mental health problems by prescribing medication. However, you and your managers have a role in making adjustments and helping the person to manage the problem at work...."
Tuesday, 23 June 2009
Changing The Record Or How To Become Successful In Three Minutes
Monday, 22 June 2009
The Joys Of Negative Networking Or How I Got Happy With My Business
- DO: look smart - I don't care if you are attending a freebie in a pub on a lunchtime - these people you are likely to meet are potential clients/customers/business partners - they are also your extended sales staff as they will go off and tell everyone they know about you - you want to make a good impression, don't you? Ditch the jeans and the loafers and put on your suit - it won't kill you, even if it's you day off. (Another good trick here is to wear a suit for a more important reason - it will make your audience think you are at work/going to a business meeting straight after/going back to the office later on - the last thing they will think of is that you are out of work and desperate for a project. People want to do business with someone who everyone else is doing business with...)
- DON'T: say anything negative about either yourself or your customers - it will generally look unprofessional, and your audience will not relish the idea of one day, your slating them to someone else - say good things about yourself and your clients - the audience will like to think you will do the same for them if/when they hire you.
- DO: smile - for all the very obvious reasons.
- DON'T: turn up in a sloppy car - if there is a chance that someone/your audience will see you - it's not just you that has to look smart - everything about you must show the same good presentation.
- DO: Take along a buddy or even a past customer if they don't mind - they will be an advert - a mobile one and your audience will be suitably impressed.
- DON'T: Sound disorganised - practice your pitch, don't pause/look over their shoulder and if you feel their attention waining, ask them about their businesses - as they are speaking you can be taking stock and thinking about what to say next.
I guess that just about wraps it up on the networking front - don't forget go to as many events as you can - there are plenty of free ones out there - if you sign yourself up to Start Up Community, you will receive regular invites to all sorts of seminars and networking sessions - the more people you meet, the more your business will get round. It's always worth it - even if you don't get any business from a session, you might just pick up some good friends!
Thursday, 18 June 2009
The Intrepid Journey of a Consultant Part One - Networking Nerves
Wednesday, 17 June 2009
Umeployment Or Just A State Of Mind?
- When you apply for a position (and interviewing managers can take note here as well) if you need to fill in a substantial gap from the time you left your last employer to now, then think about exactly what it is you've been doing. After all, put yourself in the shoes of the interviewer and think about putting down the U word - would you hire you? Probably not. But, if the answer is yes, then put down the things that you want that interviewer to know about you. If you have been literally sitting in front of the TV for six months, then fool you, however, we can get around that. Be creative, say you've been doing voluntary work. Use your mind.
- Have you been looking after the house? Put down good administration and financial skills, balancing budgets/book-keeping. Do you look after an elderly relative or children? There's the care industry right in front of you. Are you good at something? What did you do in your last job? Have you done any community work? If not, do some! Even if it's a day here and there for the local voluntary service, do it and then add it to your CV - there you are, you've done something!
- The most important piece of information available to you in this blog today is this: A prospective employer does not care one bit if you have been unemployed. If he does, then he is not worth working for. Any good, experienced manager/director knows exactly whats going on in the world and it's economy today. They won't judge you. What they will do is look at the way you view yourself and if you say you have done nothing over the last six/twelve months - that will manager know that you don't value yourself so why should he?
Think about it. Unemployment is a state of mind. We are all busy people and we all have busy lives. We all work - we all do something, whether we get paid for it or not is a different matter. We work at our lives/homes/children/families/neighbourhoods and they are all worthy qualities which should not be cast aside.
So, when you hear today that managers are less likely to hire you if you've been unemployed for six months. Don't listen to it and think again. Six months is not long, and I'll bet you've done a multitude of things in that time to get you back to work. Anyone who is worth employing does not sit around letting the grass grown beneath their feet. Managers know that. You truly know that. Fill in the gaps. Say, yes, you haven't worked for an employer for X amount of months but say you've been designing this and creating that/you've taken time out and research on a subject/you've looked after the house and it's accounts and discovered your desire now to strive for this job, that's why you're applying now.
Getting a job is not tough. It is as tough as you want it to be. At the same time, make it easy for yourself and you'll be swamped with offers. It's that simple.
Good luck.
Michelle Duffy 2009.
Monday, 15 June 2009
It Could Only Happen In A Recession Or The Curse Of The Interviewer
Mondays are dreadful days.
Once we have basked in the glorious sunshine which God very kindly offered to us over the weekend, we are struck by financial doom and gloom exactly 24 hours later simply because there is an M in the word Monday. Money is the very evil we are all driven by and if it was not bad enough that an ice cream on Worthing sea front now costs a whopping 2 quid for a '99,' we can look forward to waking up the following day with that ever so distinctive sinking feeling (and we are not where near the water.) Yet in high flying, middle management, coffee and damp biscuits weekly, "Management Today," we were woken to the dulcet tones of International Monetary Fund boss, Dominique Strauss-Kahn, who has quite promptly told us that the good old, back biting recession is all over and we can stop having night sweats and panic attacks.
Isn't that nice? So, in true Michelle Duffy style, here are my own thoughts on the real recession:
Saving the best questions 'til last
I have, over the last few months become increasingly fascinated with the way human beings have changed themselves during the recession. Not so much in our shopping habits and other financial pastimes but in the way we behave, and it would appear that there employers (and we all are or will be at some stage, so don't knock them just yet) who are determined to carry on regardless of any recession, including, refusing to change their attitude towards potential employees...
Interviewers are going to be my gripe of the day today. There is a rule somewhere that states that if an employer has a temp or such person already doing a job he or she wants to fill permanently, instead of just giving the person already sitting in the hot seat the job, they must or at least, I think they are obliged to advertise the post publicly, despite the fact that the person; no matter who walks through the door, doing the job already is going to get the job.
Does that seem fair to you? No. I didn't think so. Well, at least from the candidates point of view, for them the whole process is a total waste of time.
Or as I recently said on Twitter "Help, I'm an interviewer's list of unfair questions! If I saddle up to this jug of warm water much longer I shall take the job myself..."
So, before us employers offer a jug of warm water and a series of unfair questions, I put this dilemma to you. Would you go to a job interview yourself, even if there was absolutely no chance you actually getting that job because there was someone in the background at the company already doing it? Of course you wouldn't but you would expect a whole host of wanna be employees to trip through the door even so wouldn't you? (I guess the real answer here is that we wouldn't go for a job interview in the first place because we disliked being employees ourselves - that's the reason why we set up our own businesses right?)
Perhaps it would be better if we just didn't say anything at all at a job interview to give the game away. There are two misleading faux par's which employers slip up on at a job interview: (Take note future candidates here,)
- The trick question: Ask the candidate a question they could only possibly know the answer, if they were already working there (chances are they already have someone in mind for the job - the girl/chap who is already doing it, and they are the only ones who could answer this.)
- The Temp Slip: Or just simply stating that someone temping is already doing the job. If you're the candidate, you can pretty much bet that if she/he has gone for an interview too, she/he will be the one who gets the job.
It could only happen in a recession. I have found that many employers are getting tough when it comes to interviewing. They are far more reluctant to dish out the interview letters, and when it comes to the actual interviewing, why waste time getting someone in who is probably right for the job and train them when it would easier to take someone you already employ and who knows the company well enough not to train.
As an employer it makes perfect sense, so don't think this is a dig at the boss. For a candidate, it simply warns them to stay on guard when it comes to interviews and actually planting the job. It certainly is far from easy today than it was to get a job say, three years ago. We are all on our guard - employers and candidates alike. We're are no different from each other...
Until the next time, happy interviewing....
onemum 2009
Friday, 12 June 2009
A Day In The Life Of.... A Blog (Part Two) Or How I Wouldn't Turn Down Dinner With Jonathan Jay
- Referral Marketing: The art of getting in with a huge crowd, introducing yourself and somehow forcing, by means of eletro-telekinesis, businessmen to speak about you to their friends using really nice adjectives.
- Data Base Marketing: This could mean pinching someone else's Littlewoods catalogue but I very much doubt it. I should imagine it is rather like the aforementioned, but on a slightly non face to face level. It could mean going through everyone else's data base and collecting a few sound choices.
- Up-Sell Techniques: In my line, this would have usually meant that you sell something claiming it is better than it actually is. People buy anything for emotional reasons (you can quote that, I learnt it from retail) You've only got to look at those twinkling eyes and you're sold.
The next lesson to be learned here is to "get out while you can." Have you ever noticed that many of these self made millionaires tend to sell to a private equity company as soon as they have reached the top? Do you think it's a deeply bedded fear of failure? Do they think they will flop in the next Wall Street crash?
Or is it because suddenly the novelty of being a business man wears off?
Discuss.
Until next time, happy marketing/up selling/data base shifting (delete as appropriate...)
onemum 2009
Monday, 8 June 2009
A Day In The Life Of.... A Blog.
Going slight off the beaten track today, I thought I would share with you a day in the life of my humble small business - my business and my blog Part One.
I am sure that for similar reasons, there are those of us who can't wait to get our angst down on paper - be it for a professional cause or otherwise. It is therapy (as I once described a equally humble job years before) and for me, this is the perfect platform (even if nobody ever is likely to read it...) After all, we learn by mistakes the most, not from the ones we make ourselves, but the ones which are made by others. At least we can then take delight in saying "thank goodness that wasn't me!"
The day starts off, like many SME's, with the good intentions of the world then somehow from morning to night, somewhere, it all goes the other way. For me, the day begins with several cups of tea and a struggle to get motivated. There in itself, lies the cardinal error - motivation. If, there was nothing along the lines of motivation in the world, jobs wouldn't get done, countries would not trade, governments would cease (not a bad idea) and money would not exchange hands. I read a book recently which stated that "everything in the world started off as a single thought." Now, I don't know how you feel about that, but I would disagree. It is rather like the old saying of "Some men are born great, others have greatness thrusted upon them," (A Night In The Museum: movie) there is an argument to it. A thing might start off as a single thought, but the brain has still needed an element of motivation to get there first!
The daylight hours
The middle of the morning can be a wonderful experience. The sun rises and we feel thrilled to be alive. The day is full of promises yet to be made, but sometimes what really happens is rather like playing a computer game simply because you like the soundtrack. The idea of business is usually what makes us all tick. That, if anything, is the very thought that leads to motivation.
Yet not everything can be like a University paper and have the word "discuss," at the end of it to make it suitable for therapy. The conclusion of the day should, fundamentally, be the same - we are in business to make money. Some of us, mountains. Others, just enough to get by, it is the service we provide that is the wealth we desire: not just the green stuff.
So I start the day/afternoon with a blog...
I have found that these things called blogs are our best stage for a jolly good rant at the end of the day. I find working on my blog has to be done in the middle of the day while the house is quiet. However, when a certain time rolls around, the volume goes up, cats wail and a smaller version of me wants to be fed. All this said, I would not be true to my blog here if I didn't mention how such a valuable source of marketing they can be for the SME. What I have found over the years since starting various blogs (5 to date which are still present, but not updated as lovingly as this one) is it's fame depends on who your host is, (such as Blogger etc.)
Friendster, Wired and all these other strange and curious blog hosts which aim to delight and please as well as promote and share, are all very well, but if they won't generate a good listing in Google search, then your efforts are wasted and you must as well print a few copies off and hand them out in the street to complete acquaintances and passers by.
Going in for the kill
The site I came across today was this one. On Educause, (http://www.educause.edu/ELI/7ThingsYouShouldKnowAboutBlogs/156809) they discuss the very importance of having a blog and the rules one should comply with. Now please allow me to take this extract taken from the above page and dissect it. The passage reads as follows...
"(A Blog) is an online collection of personal commentary and links. Blogs can be viewed as online journals to which others can respond that are as simple to use as e-mail. The simplicity of creating and maintaining blogs means they can rapidly lead to open discussions. Faculty are using blogs to express their opinions, promote dialogue in their disciplines, and support teaching and learning; students increasingly use blogs for personal expression and as course requirements. By carefully evaluating blogs' strengths and weaknesses, educators are learning to set guidelines and expectations to maximize blogs' instructional benefits. Structured exercises and clear goals are further enhancing the educational value of blogs. Put into practice with an understanding of their benefits and limitations, blogs are an increasingly accepted instructional technology tool."
Okay, here we go....
Firstly, blogs, or at least a vast majority of them are used as business tools. There is nothing wrong with that, but the way we view blogs has changed immensely over the years to the way we use them today. Many are used on a personal basis, yet how many potential customers really want to see pictures of last years sun burnt week in Scarborough when your Auntie Dot lost both her cork mules in the sea and forced you all to eat sand covered custard tarts because the local chippy didn't open for another four hours? The way in which we use blogs has crossed over from personal to business, or rather we mix the two. Which, and you may disagree with me, is just not cricket...
- "By carefully evaluating blogs' strengths and weaknesses, educators are learning to set guidelines and expectations to maximize blogs' instructional benefits. Structured exercises and clear goals are further enhancing the educational value of blogs. Put into practice with an understanding of their benefits and limitations, blogs are an increasingly accepted instructional technology tool." To be honest I'm not sure exactly what this actually means. I certainly agree with the piece at the end describing blogs as an instructional technology tool but surely these are only effective to the student if the student is actually reading and digesting it's content. Blogs are for the casual reader first and foremost and as we move into the idea of blogs for business, there are a great many blogs who end up in the graveyard simply because they are not effective.
Answers on a postacrd...
The conclusion to this peculiar rant today is this: The common or garden blog has somehow lost it's appeal and worth. Many businessmen state that their blog and it's content is for minor marketing reasons but to be honest, there are very few blogs out there which are actually turning over revenue. After all, we take hours to write and 'hours' means an hourly rate right? That probably means very little money to the SME, I know it does to me. There is much the SME does, that literally is for nothing, so don't let a blog be the same for you.So what have I learned today as I type away at my blog? I know not to look at the Educause website again, and if I do, I will read instead, "7 Things You Should Know About LULU," and hope that it might tell me why on Earth she released "Boom Bang A Bang..."
Until the next time...
onemum 2009
Friday, 5 June 2009
There's No Business Like Show Business!
"What is your definition of success?"
Tuesday, 2 June 2009
Hitting The Globe Or How I Hang Out With The Rest Of The World
The idea of actually talking and conversing with people on the other side of the world still hasn't quite sunk in to the grey matter just yet.
I mean think about - can you really do business with someone sitting at their computer in the middle of the night in their PJ's? (and yes, there are some of us seeing dark right now, something I sometimes can't get my head round) Especially when they can't see you or hear your voice; know what food you like; how many cups of coffee you drink each day, what music you like, what you wear etc (well, most people don't even know that about their own spouses so we'll leave that subject for another day...)
Years ago, when you went for a job with someone, it usually started off with an interview, then if you liked the look of each other and you fitted in, you got the job. Nowadays, you go to an interview already struggling under the weight of all the documents you must present to simply prove that you are who you say you are. A quick check on your date of birth simply doesn't wash with prospective employers anymore - you have to come armed with every conceivable document ever written about you including all your exam results from school, and trust me, if that is as far back for you as it is for me, then in my opinion, they should give you the job on the spot for just still having the paperwork you left school with....
It would seem that we now live in a world of two business extremes: on one hand, we don't trust anyone; we simply can't trust or hire an employee out of the blue without the 1001 documents to prove he or she exists. Secondly, still in the world of business, we will quite happily work with each other on projects, ideas and solutions even if it means that your co-pilot is several thousand miles away and all your going on is what they decided would look right on their webpage profile.
So why has it got this crazy? My guess is, is that in business, there are two kinds of people:
- The desk top, tied down employer: This chap doesn't trust or sometimes even like the people who come in for the interview and there is a perfectly good reason behind this theory - he wasn't the one who decided who was fit for an interview and who wasn't. He is the one who has been told to sit there and spill out the same questions each hour to different candidates. As far as he is concerned, everyone is a criminal and is guilty til proved employable. Coveted by red tape from his senior management team, he is a hamster on the wheel of employment himself, never daring to get off, always there, dependable and reliable and possibly sees everyone who walks in for an interview as a threat. We feel sorry for him. He works hard and never gets the break.
- The world wide web businessman: With regards to this chap, his desk is the world. He sits himself comfortably at his computer each day and welcomes several billion people into his office. He chats to an old friend in China and strikes a deal with a contract partner in France. He will jump on a plane like you and I would jump on a bus, to go to a meeting. He will teleconference more often that BT. He commands a high salary and the world loves him, yet to his next door neighbours, he is the man who lets the front lawn grass grow til there are pygmies dancing around in it, chanting, and as far as the woman across the road is concerned, he is that guy who lost his job several years ago and doesn't come out of the house anymore, so why does he do business with the world? Because someone in another country has taken the trouble to work and connect with him when they didn't have to.
It's all about the way we look at things. To my family, I am the one who can be heard thundering away on the keyboard all day and sometimes all night, occasionally stirring for a cup of tea, but slinking away for further hours of something, yet I am conducting business. I guess they think I am probably playing solitare.
Since persuading myself that the world is now my community rather than pitching my work to a 30 mile radius as Stefan Topfer, CEO and Chairman of WinWeb http://www.sme-blog.com/ said to me, from my own front door, I now talk to people in Canada, the US and other countries I have only heard existed from watching years of the Eurovision Song Contest.
It's still odd to me and to be honest, I have yet to strike that deal with someone in a far flung country but I am hoping it won't be long. In my business, I work with communities and as many of you will know from the business website, http://onemum.webs.com/, my work is based on helping sections of our community who need extra services and information from their local authorities to maintain independent lives. See, it's VERY local, my business, but who's to say that, that community I so heavily focus on, can't be the world wide community, rather than a few streets away from where I actually live?
It's true. Once you find yourself in a global frame of mind, suddenly the world is not so big as you first thought. It shrinks in fact in the palm of your hand and once you have that in your mind, you can become that businessman and let the grass grow...
So long as you don't let it grow under your feet.....
onemum 2009